Can I take my vehicle to the repair facility of my choice or do I have to take it to where my insurance company refers?
As an insured motorist you have the right to choose the repair facility of your choice. Your insurance company cannot refer or recommend a shop, commonly known as “steering”, unless you specifically ask for a body shop referral. That’s the law.
Do I need to schedule an appointment?
No, you do not need an appointment to bring your vehicle in for an estimate or to leave your vehicle for repairs. You can come into Network Auto Body any time Monday through Friday between 8:00 am and 6:00 pm and on Saturday between 8:00 am and 12:00 pm.
Can you arrange for a rental car?
Yes. We arrange for a rental car to be ready and waiting for you at all our locations. Once the repairs are completed, you will return the rental car to our location and be on your way.
If I have received an estimate directly from my insurance company but the amount seems too low, do I have to accept that estimate?
The initial estimate you have received from the insurance company only reflects their visual inspection. Insurance companies are aware that there will be additional parts and labor needed above and beyond their initial estimate. So there is no need to worry or feel that you are accepting the insurance company’s initial estimate as the final estimate for repairs. Once the vehicle arrives at No Limit Auto Body, we will remove any damaged parts, do a thorough inspection, and if necessary contact the insurance company to inform them of any additional labor, materials, or parts that are needed to repair your vehicle properly and safely.
What are Opt-OEM parts?
Opt-OEM parts are not supplied by the vehicle manufacturer to the repair facility and may be blemished or run off parts. These parts do not come with a warranty from the vehicle manufacturer. The Bureau of Automotive Repair strictly limits the type of parts witch may be installed on a customers vehicle and the law clearly defines each category of parts. The law has no provisions for a category of part called “optional OEM”.
What is the difference between aftermarket and OEM Parts?
OEM Parts are Original Equipment Manufacturer parts. These parts are made by the manufacturer of your vehicle. Aftermarket Parts (also known as non-OEM or Quality Replacement Parts) are new parts manufactured by companies other than the vehicle manufacturer.